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Nowhere on the web site did it mention the products’s age or that it had been on Display screen for that prolonged. This lack of disclosure is amazingly misleading. Once i lifted these issues with team, the discussion turned more and more dismissive. To stay away from escalation, I left The shop without getting the product. Later that evening, I checked the product or service page once again—and recognized which the listing had abruptly been downgraded from “Great” to “Great” situation, confirming my concerns. I contacted customer support by means of chat, and although the representative claimed the item had been pulled from sale, I was however capable of see it mentioned online underneath Excellent Issue, even now missing any point out on the missing griddle, Show position, or age. After a lengthy chat, I was available a completely new unit at complete rate—very little extra. This was a hugely disappointing expertise from the retailer I’ve trusted For a long time. -“Open up Box” may signify a seven-year-old Screen product with lacking components. -Site listings is usually inaccurate and deficiency essential disclosures. -In-retail outlet interactions may possibly convert unprofessional after you elevate authentic concerns. -And customer care could possibly present no serious resolution. I hope this serves like a warning for Other folks who, like me, depend upon Ideal Get's solution listings and track record.
After i went to select up The tv, they responded to my concept within the app which i was there immediately, experienced me pull suitable up into the door, & introduced the Television set out in a very moment! It had been also major to close the mattress of my truck & I had been on my way to an event in A further metropolis, & rain was predicted, so I could not acquire it.
Take a look at the Get Position site and enter the buy range (from the buy confirmation email), furthermore the last title and contact number you utilized to place the order. If you have an account, You may as well obtain your orders from a Account overview Once you register.
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We’ll always try out our best to support your preferences when scheduling a assistance appointment and can be content to reserve essentially the most hassle-free, obtainable appointment slot for you personally, but for time-delicate expert services/installations we advocate which you schedule as significantly in advance as feasible.
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They unloaded it & took it back again in without delay, & an Trade electronically was finished at that instant in a sign up to return it & rebuy it for get the following day. All this I in underneath five minutes.
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